Ruiz Muñoz, G. F., y K. M. Ortiz Chimbo. Application of Artificial Intelligence Techniques in the Administrative Management of Higher Education Institutions: An Analysis of Their Effectiveness in Process Optimization and Strategic Decision Making. Revista Científica Interdisciplinaria Investigación Y Saberes, Vol. 13, n.º 2, July 2023, pp. 66-83, http://revistasdigitales.utelvt.edu.ec/revista/index.php/investigacion_y_saberes/article/view/227.