Gestión de la calidad en la I+D universitaria. Un análisis empírico desde el conocimiento
Resumen
Se estudia la relación entre la mente colectiva (MC) y la transferencia y absorción de conocimientos en presencia de prácticas de gestión de la calidad (GC), modelada como una variable de segundo orden a través de seis de sus prácticas, en grupos de investigación-desarrollo (I+D) universitario. Los datos estaban conformados por 257 grupos de I+D universitarios españoles. Para la constatación de las hipótesis se utilizó el análisis de regresión lineal múltiple con efecto de moderación. Las conclusiones muestran que la relación entre MC y la transferencia de conocimiento (TC), resulta significativa cuando se incluyen las prácticas de GC como variable moderadora, no siendo así para la absorción de conocimiento (AC), donde no provocó ningún efecto. Los resultados de este estudio podrían ser validados en universidades de otras áreas geográficas. No se encuentran trabajos que hayan probado empíricamente éstos efectos en la I+D universitaria. El artículo presentado contribuye a solucionar este vacío. Palabras clave: transferencia de conocimiento; absorción de conocimiento; mente colectiva, TQM; I+DCitas
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DOUGHERTY, D., AND TAKACS, H.C. (2004), “Team Play: The Boundary of Heedful Interrelating for Innovation”, Long Range Planning, 37, 569-590.
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PRAJOGO, D.I. (2011), “The roles of firms’ motives in affecting the outcomes of ISO 9000 adoption”,International Journal of Operations & Production Management, 31, 1, 78- 100.
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O’REILLY, C., CALDWELL, D., CHATMAN, J., LAPIZ, M. AND SELF, W. (2010), “How Leadership Matters: The effects of leaders’alignment on strategy implementation”, The Leadership Quarterly, 21, 1, 104-
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PRAJOGO, D.I. AND SOHAL, A.S. (2006), "The Integration of TQM and Technology and R&D Management in Determining Organizational Performance - An Australian Perspective", Omega, 34, 3, 296-312.
FLYNN, B.B., SCHROEDER, R.G. AND SAKAKIBARA, S. (1995), “The impact of quality management practices on performance and competitive advantage”, Decision Sciences, 26, 5, 659-691.
HULLAND, J. (1999), “Organizational learning: the contributing processes and the literatures”, Organization Science, 2, 1, 119-126.
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AIKEN, L.S., AND WEST, S.G. (1991), Multiple Regression: Testing and interpreting interactions, Newbury Park, CA: Sage.
JANSEN, J.; VAN DEN BOSCH, F., AND VOLBERDA, H. (2005), Managing Potential and Realized Absorptive Capacity: How Do Organizational Antecedents Matter?, Erasmus Research Institute of
Management.
OLTRA, M.J., AND FLOR, M.L. (2010), “The moderating effect of business strategy on the relationship between operations strategy and firms’ results”, International Journal of Operations & Production
Management, 30, 6, 612-638.
VAN DEN BOSCH, F.A.J., VOLBERDA, H.W. AND DE BOER, M. (1999), "Coevolution of firm absorptive capacity and knowledge environment: Organizational forms and combinative capabilities",
Organization Science, 10, 5, 551-568.
MESSENI, A.P. (2011), “The impact of technological relatedness, prior ties, and geographical distance on university–industry collaborations: A joint-patent analysis”, Technovation, 31, 309–319.
Sáenz, J., Aramburu, N., & Ageitos, N. (2014). La interrelación entre la innovación abierta y la capacidad de absorción: un estudio en empresas españolas de alta tecnología. Boletín de Estudios económicos,
(213), 443.
González, R. M., Álvarez, J. A. R., & Leiva, J. C. (2015). Propuesta de un índice para medir la capacidad de absorción de las MIPYMES costarricenses (Proposal for an index to measure the absorption capacity of Costa Rican SMEs). Tec Empresarial, 9(1), 7-18.
Córdoba, L. V., Duarte, A. E. A., & Garibay, H. G. C. (2014). El museo móvil El Camino de la Ciencia como promotor de la divulgación científica y la apropiación social del conocimiento científico. Revista Eureka sobre enseñanza y divulgación de las ciencias, 11(1), 13-21.
COHEN, W.; LEVINTHAL, D. (1990): “Absorptive Capacity: A New Perspective on Learning and Innovation”, Administrative Science Quarterly, 35, pp. 128-152.
Luna, L. M. G. (2013). Evaluación de la capacidad de innovación a escala local: una propuesta metodológica a partir de un estudio en los municipios de Santiago de Cuba. Investigación y Saberes,
(2), 19-33
SILÁ, I. AND EBRAHIMPOUR, M. (2005), “Critical linkages among TQM factors and business results", International Journal of Operations & Production Management, 25, 11, 1123-1155.
JIMÉNEZ, J.D., AND MARTÍNEZ C.M. (2009), “The performance effect of HRM and TQM: a study in Spanish organizations”, International Journal of Operations & Production Management, 29, 12, 1266-1289.
KUMAR, V. AND BOYLE, T. (2001), “A quality management implementation framework for manufacturing-based R&D environment”, International Journal of Quality and Reliability Management, 18, 3, 336–359.
PRAJOGO, D.I., AND HONG, S.W. (2008), “The effect of TQM on performance in R&D environments: A perspective from South Korean firms”, Technovation, 28, 2, 855-863.
ACKERMAN, B.P., IZARD, C.E., KOBAK, R., BROWN, E.D. AND SMITH, C. (2007), “Relation between reading problems and internalizing behavior in school for pre-adolescent children from economically
disadvantaged families”, Child Development, 78, 581-596.
DOUGHERTY, D., AND TAKACS, H.C. (2004), “Team Play: The Boundary of Heedful Interrelating for Innovation”, Long Range Planning, 37, 569-590.
HUANG, CH. (2009), “Knowledge sharing and group cohesiveness on performance: An empirical study of technology R&D teams in Taiwan”, Technovation, 2, 11, 786–797.
WONG, S. AND SITKIN, S. (2000), “Shaping collective cognition and behavior through collective learning”, Best Paper Proceedings of the 60th Annual Meeting of the Academy of Management.
ZHAO, Z.J. AND ANAND, J. (2009), “A multilevel perspective on knowledge transfer: evidence from the Chinese automotive industry”, Strategic Management Journal, 30, 9, 959-983.
BROWN, J.S., AND DUGUID, P. (2001), “Knowledge and organization: A social-practice perspective”, Organization Science, 12, 2, 40-57.
LIAO, L.F. (2008), “Knowledge-sharing in R&D departments: A social power and social exchange theory perspective”, The International Journal of Human Resource Management, 19, 10, 1881–1895.
STAPLES, D.S. AND WEBSTER, J. (2008), “Exploring the effects of trust, task interdependence and virtualness on knowledge sharing in teams”, Information Systems Journal, 18, 617-640.
PRAJOGO, D.I. (2011), “The roles of firms’ motives in affecting the outcomes of ISO 9000 adoption”,International Journal of Operations & Production Management, 31, 1, 78- 100.
CAMISÓN, C., AND PÉREZ, J. (2010), “The future of the quality / excellence function: A vision from the Spanish firm”, Total Quality Management and Business Excellence, 21, 6, 649-672.
TARAWNEH, A. AND AHMAD, H. (2010), “Total Quality Management and Leadership an Experimental Investigation of ISO Certified Companies in Jordan”, Interdisciplinary Journal of Contemporary
Research in Business, 2, 1.
AHIRE, S.L., WALLER, M.A., AND GOLHAR, D.Y. (1996), “Quality management in TQM versus non-TQM firms: an empirical investigation”, International Journal of Quality and Reliability Management, 13, 8,
-27.
HUSTED, K., AND MICHAILOVA, S. (2002), “Diagnosing and fighting knowledge sharing hostility”, Organizational Dynamics, 31, 1, 60-73.
SATYENDRA, K. AND HARSH, M. (2011), “Total quality management: an ethical research and development based study and scenario”, International Journal on Science and Technology, 2, 1, 44-48.
O’REILLY, C., CALDWELL, D., CHATMAN, J., LAPIZ, M. AND SELF, W. (2010), “How Leadership Matters: The effects of leaders’alignment on strategy implementation”, The Leadership Quarterly, 21, 1, 104-
GIL F.; ALCOVER, C.M.; RICO, R., AND SÁNCHEZ, M.M. (2011), “Nuevas formas de liderazgo en equipos de trabajo”, Papeles del psicólogo, 32, 1, 38-47.
BOON, C., BOSELIE, P., PAAUWE, J., AND DENHARTOG, D.N. (2007), “Measuring strategic and internal fit in HRM: An alternative approach”, Paper presented at the Annual Academy of Management meeting, Philadelphia.
GROVER, S., AGRAWAL, V.P., AND KHAN, I.A. (2006), “Role of human factors in TQM: a graph theoretic approach”, Benchmarking: An International Journal, 13, 4, 447-468.
HERAS-SAIZARBITORIA I., CASADESUS, M. AND, MARIMON, F. (2011), “The impact of ISO 9001 standard and the EFQM model: The view of the assessors”, Total Quality Management, 22, 2, 197–218.
BOCK, G.W., ZMUD, R.W., AND KIM, Y.G. (2005), “Behavioral intention formation in knowledge sharing: examining the roles of extrinsic motivators, social-psychological forces, and organizational climate”, MIS Quarterly, 29, 1, 87-111.
SZULANSKI, G. (1996), “Exploring internal stickiness: impediments to the transfer of best practice within the firm”, Strategic Management Journal, 17, No. Winter special, 27-43.
YOO, Y. AND KANAWATTANACHAI, P. (2001), “Developments of transactive memory systems and collective mind in virtual teams”, International Journal of Organizational Analysis, 9, 2, 187-208.
PRAJOGO, D.I. AND SOHAL, A.S. (2006), "The Integration of TQM and Technology and R&D Management in Determining Organizational Performance - An Australian Perspective", Omega, 34, 3, 296-312.
FLYNN, B.B., SCHROEDER, R.G. AND SAKAKIBARA, S. (1995), “The impact of quality management practices on performance and competitive advantage”, Decision Sciences, 26, 5, 659-691.
HULLAND, J. (1999), “Organizational learning: the contributing processes and the literatures”, Organization Science, 2, 1, 119-126.
NUNNALLY, J.C. (1978), Psychometric theory, McGraw Hill, New York.
AIKEN, L.S., AND WEST, S.G. (1991), Multiple Regression: Testing and interpreting interactions, Newbury Park, CA: Sage.
JANSEN, J.; VAN DEN BOSCH, F., AND VOLBERDA, H. (2005), Managing Potential and Realized Absorptive Capacity: How Do Organizational Antecedents Matter?, Erasmus Research Institute of
Management.
OLTRA, M.J., AND FLOR, M.L. (2010), “The moderating effect of business strategy on the relationship between operations strategy and firms’ results”, International Journal of Operations & Production
Management, 30, 6, 612-638.
VAN DEN BOSCH, F.A.J., VOLBERDA, H.W. AND DE BOER, M. (1999), "Coevolution of firm absorptive capacity and knowledge environment: Organizational forms and combinative capabilities",
Organization Science, 10, 5, 551-568.
MESSENI, A.P. (2011), “The impact of technological relatedness, prior ties, and geographical distance on university–industry collaborations: A joint-patent analysis”, Technovation, 31, 309–319.
Sáenz, J., Aramburu, N., & Ageitos, N. (2014). La interrelación entre la innovación abierta y la capacidad de absorción: un estudio en empresas españolas de alta tecnología. Boletín de Estudios económicos,
(213), 443.
González, R. M., Álvarez, J. A. R., & Leiva, J. C. (2015). Propuesta de un índice para medir la capacidad de absorción de las MIPYMES costarricenses (Proposal for an index to measure the absorption capacity of Costa Rican SMEs). Tec Empresarial, 9(1), 7-18.
Córdoba, L. V., Duarte, A. E. A., & Garibay, H. G. C. (2014). El museo móvil El Camino de la Ciencia como promotor de la divulgación científica y la apropiación social del conocimiento científico. Revista Eureka sobre enseñanza y divulgación de las ciencias, 11(1), 13-21.
COHEN, W.; LEVINTHAL, D. (1990): “Absorptive Capacity: A New Perspective on Learning and Innovation”, Administrative Science Quarterly, 35, pp. 128-152.
Luna, L. M. G. (2013). Evaluación de la capacidad de innovación a escala local: una propuesta metodológica a partir de un estudio en los municipios de Santiago de Cuba. Investigación y Saberes,
(2), 19-33
Publicado
2015-12-18
Cómo citar
Cabeza Pulléz, D., & Rodríguez Clavijo, Y. (2015). Gestión de la calidad en la I+D universitaria. Un análisis empírico desde el conocimiento. Revista Científica Interdisciplinaria Investigación Y Saberes, 4(3), 67-81. Recuperado a partir de http://revistasdigitales.utelvt.edu.ec/revista/index.php/investigacion_y_saberes/article/view/92
Sección
Artículo Científico
Derechos de autor 2015 Dainelis Cabeza Pulléz, Yilian Rodríguez Clavijo
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